At 3DForge.lk, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By using our site, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other details you provide when placing an order or contacting us.
- Order Information: Project details, design files, and specifications necessary for completing your order.
- Website Usage Data: Information about how you use our website, including IP address, browser type, and pages visited, collected through cookies or similar technologies.
2. How We Use Your Information
We use the information collected to:
- Process and fulfill your orders.
- Communicate with you about your projects or inquiries.
- Improve our website and services based on user behavior and preferences.
- Send promotional emails or updates, if you have opted in to receive them.
3. Data Protection
- We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.
- Sensitive information, such as payment details, is handled securely through trusted third-party payment processors.
4. Sharing Your Information
- We do not sell or rent your personal information to third parties.
- We may share information with service providers, such as couriers or payment processors, strictly to facilitate your orders.
- We may disclose information if required by law or to protect our legal rights.
5. Your Rights
- You have the right to access, update, or delete your personal information at any time.
- You may opt out of promotional communications by following the unsubscribe link in our emails or contacting us directly.
6. Cookies
- Our website uses cookies to enhance your browsing experience. These cookies help us understand website usage and improve functionality.
- You can control or disable cookies through your browser settings.
7. Third-Party Links
- Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing any information.
8. Policy Updates
- This Privacy Policy may be updated periodically. Any changes will be posted on this page with the revised date.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
- Email: info@3dforge.lk
- WhatsApp: +94 (77) 483 6476